השיטה התהליכית בהנדסת איכות - סקר השוואתי

מרצה: דביר רווי
ארגון: HP Indigo

One of the key engineering skills is process analysis and control, adopting this skill to the world of quality enables transforming the classic quality indicators into a powerful strategic tool driving organization growth. This approach enables looking at the strategic organization goals of growing and making more money.

A wider view of the business or operational process defines the process as a set of interdependent and linked procedures which, at every stage, consume one or more resources (employee time, energy, machines, and money) to convert inputs (data, material, parts, etc.) into outputs. These outputs then serve as inputs for the next stage until a known goal or end result is reached. A process operates within a range of set requirements. This range can develop naturally or be defined by as set of measures and goals creating a standard. Quality process can be defined as a method or indicator overseeing an operational/business process by measuring, correcting or validating the compliance of the process to its defined range. This research describes market benchmarking survey comparing quality processes utilized in different organizations aiming to propose a unified platform making them into an actual managerial tool.